Do not remove jammed paper at this stage. Issue During cartridge alignment, the error message ‘Print cartridge alignment failed’ displays on the printer control panel. Please try again shortly. If the test page does not print , continue with the next solution. Supported memory card types.

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You can also check the ink levels from the Printing Preferences dialog box for your printer.

HP Photosmart C5200 All-in-One Printer Series – ‘Paper Jam’ Message Displays

If this roller is not clean, the issue is likely to continue. The carriage stalls against the left side of the product.

How to print a self-test report. Supported memory card types. See your browser’s documentation for specific instructions.

Printer Specifications for HP Photosmart C All-in-One Printer Series | HP® Customer Support

Europe, Middle East, Africa. Europe, Middle East, Africa.

Follow these steps to clear any jammed paper. Print margin specifications Type. Thus, the warranty has been removed from this product.

HP Photosmart C All-in-One Printer Series – ‘Paper Jam’ Message Displays | HP® Customer Support

Remove any loose sheets of paper from the input tray and the output tray. Press OK when prompted to confirm the installation of genuine HP cartridges. The self-test report prints. Press the Setup button to view the Setup menu. Press in the release tab on the access door, and then pull the door away from the product.

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Replace the cartridges If you have completed all the previous solutions and the alignment page still looks streaked or faded, or is still missing colors, replace one or both of the cartridges, as indicated by the alignment page, and then try to align the printer again.

I yp see my operating system. Javascript is disabled in c55200 browser. Select your desired files and a list of links will be sent by email. Before loading paper in the tray, hold the stack of paper, and then tap the bottom edge on a flat surface so that the stack is even on all sides. Plug the product directly into a wall outlet Disconnect the power cord from the rear of the product.

HP Photosmart C5200 All-in-One Printer series Troubleshooting

Asia Pacific and Oceania. Reattach the rear access door. With the HP logo on top, insert the tri-color cartridge in the left slot and the black or photo cartridge in the right slot.


Video of fixing a carriage jam. One or more of the values entered is not permitted.

Under Print Settingsclick Printer Toolbox. Not sure which drivers to choose? Clean the rollers Follow these steps to clean the rollers inside the product.

Repeat this step, if necessary, to replace the other cartridge. This process can take several minutes depending on the number of warranties being checked. If the colored areas of the alignment page look streaked, faded, or are missing colors, replace the tri-color h; located in the slot on the left in the printer. If the issue persistscontinue with the next c5020.

If the alignment page is streaked, faded, or missing colorscontinue to the next solution to clean the cartridges.